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Escalation Matrix
Customer Care
Contact PersonKanhaiya Choudhary
Address9A | DLF Cyber City, DLF Phase-3, Sector-24, Gurugram – 122002
- Contact No
- Email Id
Working Hours9 AM - 6 PM (Mon-Fri)
Head of Customer Care
- Contact Person
Ujjwal Kumar
- Address
Unit no A-37 Ground floor Pacific business park, plot no 37/1 Shahibabad site IV, industrial area Ghaziabad 201010, Uttar Pardesh
- Contact No
- Email Id
- Working Hours
10 AM - 6 PM (Mon-Fri)
Compliance Officer
- Contact Person
Ranjit Parmar
- Address
9A, DLF CYBER CITY, DLF PHASE 3, SECTOR 24, GURUGRAM, HARYANA 122002
- Contact No
- Email Id
- Working Hours
10 AM - 6 PM (Mon-Fri)
Chief Executive Officer (CEO)
- Contact Person
Mr. Nitin Shahi
- Contact No
- Email Id
- Working Hours
10 AM - 6 PM (Mon-Fri)
IT Head – Mohit Arora (Cyber Attack Helpline)
- Contact No
- Email Id
- Working Hours
10 AM - 6 PM (Mon-Fri)
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with
Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI SCORES 2.0 at https://scores.sebi.gov.in or Exchange at https://www.mcxindia.com/Investor-Services. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal